Skip to content

Keypad

The Keypad page is used by Passive Customers who only need to enter codes/tokens to activate or reactivate their devices (e.g. PAYG batteries or systems). It provides a simplified, focused interface — no complex menus or account management.


Access Model

  • No login is required.
  • The app opens directly into a simplified interface centered around:
    • BLE connection to the customer's device.
    • Keypad for entering codes/tokens.

This makes it accessible for customers who are not comfortable with complex menus.


Scanning & Connection

Keypad scan list

When you open the page, your phone uses Bluetooth to discover nearby OVES devices and displays them in a list.

Connecting to a Device

Method Description
Tap Tap a device directly in the list to connect
Search Search by device name to filter the list
QR Scan Scan the device's QR code to connect

Once connected, you're taken to the keypad screen.


Keypad Screen

Keypad screen

The keypad screen displays:

Element Description
Last Code The most recent activation code entered on this device
Days Remaining The number of days of service left on the device
Number Pad On-screen keypad for entering the activation code

Entering an Activation Code

  1. Ensure your device is connected via Bluetooth (see above).
  2. Type or paste a 21-digit activation code using the number pad.
  3. Press Submit — the app sends the code to the device over Bluetooth.

If the Code is Accepted

  • The device processes the code.
  • The Last Code display updates to show the new code.
  • The Days Remaining updates to reflect the extended usage time.
  • A success message appears confirming the activation.

If the Code Fails

  • An error message is displayed.
  • Common causes include:
    • Invalid or expired code
    • Bluetooth disconnection during submission
    • Code already used

Tip

If you repeatedly see errors, contact your local Agent or Distributor to verify the code and device ID.